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Privacy Choices

Last Updated: April 26, 2026

Use this page to manage privacy requests for BASSIQ, which may appear in App Store records as BASSCAST.

Your Controls

BASSIQ gives you several ways to control your information:

Privacy Requests

You may request access, correction, deletion, portability, restriction, objection, or other privacy help, depending on applicable law and your location. We also honor reasonable privacy requests from users outside jurisdictions with specific privacy rights where we can verify the account and safely complete the request.

Send a Privacy Request

Email us from the address associated with your account when possible. Include your BASSIQ handle, the request type, and enough detail for us to locate your account. Do not include passwords or unnecessary sensitive information.

Email Privacy Request

Account Deletion

The fastest way to delete your account is inside the BASSIQ app:

If you cannot access your account, email support@stix.us.com with "Delete Account" in the subject line. We may ask for information needed to verify that you control the account.

Deletion removes the account record, personal profile data, private settings, device tokens, profile photos, and related private records we are not required or permitted to retain. Public community, tournament, purchase, and moderation records may be removed or anonymized when they are retained for legal obligations, App Store purchase records, fraud prevention, safety moderation, dispute handling, tournament integrity, backups, or security logs. See the Privacy Policy for details.

Reporting Safety or Moderation Issues

For offensive content, abusive users, player room chat issues, global chat issues, harassment, threats, or account enforcement questions, contact support immediately. Include screenshots, message details, player handles, room names, and approximate timestamps when available.

Report a Safety Issue

Verification and Response Timing

We may verify your identity before completing a privacy request. We aim to respond within a reasonable timeframe and within legally required deadlines. Some requests may be limited if fulfilling them would affect another user's rights, interfere with fraud or safety investigations, conflict with legal obligations, or compromise tournament or purchase integrity.

Contact

Email: support@stix.us.com

Phone: 801-477-7849

Mail: STIX FISHING GEAR LLC, 304 S. Jones Blvd #6201, Las Vegas, NV 89107 USA